At NeonPlay, we believe playing smart with your money includes knowing exactly how your data is handled. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit neonplay.online or use any of our free financial calculators and tools. We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), as well as the requirements of Google AdSense and other third‑party services that help us keep the lights on. If you have questions after reading this, you can reach us anytime using the details in our Contact Us page.
Information We Collect
We collect information to make our tools work accurately and to understand how Australians use our content. The types of data we may collect include:
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Information you voluntarily provide: When you use our calculators, sign up for a newsletter, or contact us, you might give us your name, email address, age, income range, or other financial details. For example, our Borrowing Power Calculator asks for income and expense estimates so it can spit out a meaningful result. That data is used only to deliver the service you requested and is not stored permanently on our systems unless you opt in to save your results.
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Automatically collected information: When you visit neonplay.online, our servers automatically log technical details such as your IP address, browser type, device information, pages viewed, and time spent. This data is anonymised and helps us improve site performance and understand content popularity.
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Cookie data: Like almost every modern website, we use cookies and similar technologies. Cookies are small text files placed on your device that help us remember your preferences, analyse traffic, and serve relevant advertisements. Some cookies are essential for site functionality; others are for analytics and advertising. You can disable cookies in your browser settings, but parts of the site may not function as smoothly.
How We Use Your Information
We use the data we collect for the following purposes:
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To provide and improve our tools and guides: Your inputs help our calculators deliver personalised results, and aggregated usage data helps us refine our articles and calculator logic.
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To communicate with you: If you subscribe to our newsletter or contact us, we use your email to reply or send occasional updates. Every marketing email includes an unsubscribe link.
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To display relevant advertising: We partner with Google AdSense and other advertising networks to show ads. These networks may use cookies to serve ads based on your prior visits to our site or other websites. This is known as personalised advertising. You can learn more about how Google uses data and how to control your ad preferences at Google’s Advertising Privacy & Terms.
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To comply with legal obligations: We may process or retain your information if required by Australian law or a lawful request by authorities.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Ever.
Google AdSense and Third‑Party Advertising
We use Google AdSense to display advertisements on NeonPlay. Google and other third‑party vendors use cookies to serve ads based on a user’s previous visits to our site or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
You can opt out of personalised advertising by visiting the Google Ad Settings or by visiting www.aboutads.info. Alternatively, you can disable cookies in your browser, though this may affect the functionality of the site. For more information about how Google collects and processes data, please visit Google’s Privacy & Terms site.
Data Retention and Security
We retain personal data only as long as necessary to fulfil the purposes outlined above or as required by law. Calculator inputs that are not saved by you are discarded once the session ends. We implement reasonable physical, electronic, and managerial measures to protect your information against unauthorised access, alteration, or destruction. However, no online transmission is 100% secure, so we encourage you to use strong passwords and keep your login details confidential if we ever offer account features.
Your Rights and Choices
Under the Australian Privacy Principles, you have the right to access and correct personal information we hold about you. You can also request that we delete your data, subject to any legal retention requirements. To make a request, contact us via our Contact Us page. We will respond within a reasonable timeframe.
If you have a complaint about how we have handled your personal information, please contact us first. We will investigate and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and we will note the effective date. If changes are significant, we may notify you by email or via a notice on the site. Your continued use of NeonPlay after changes take effect constitutes your acceptance of the updated policy.